SMS Terms — Quest Public Insurance Adjusters LLC Text Messages ("Quest Claim Updates")

Effective October 12, 2026

1. Program name and description. Quest Claim Updates is the text messaging program of Quest Public Insurance Adjusters LLC (Florida Public Adjusting Firm #W863280). People who opt in to non-marketing messages receive text messages about their claim review request and their insurance claim: replies to the claim review request, scheduling and reminders for inspections and appointments, requests for claim documents and photos, and updates on the status of their insurance claim. We send marketing text messages about our public adjusting services only to people who separately check the marketing box.

2. How you opt in. Our free claim review form at https://pa.claims/free-claim-review, which also appears on our Hurricane Isaias and county pages, has two separate, optional boxes. Both are unchecked when the form loads, and you can submit the form without checking either one. You can check one, both or neither.

Non-marketing box: "I consent to receive non-marketing text messages from Quest Public Insurance Adjusters LLC about my claim review request and my insurance claim, including appointment scheduling and reminders, document and photo requests, and claim status updates. Message frequency may vary, message & data rates may apply. Text HELP for assistance, reply STOP to opt out. Privacy Policy: https://pa.claims/privacy-policy.html · SMS Terms: https://pa.claims/sms-terms.html"

Marketing box: "By checking this box, I give my express written consent to receive marketing text messages from Quest Public Insurance Adjusters LLC about its public adjusting services at the phone number provided, which may be sent using an automated system (automatic telephone dialing system). My consent is not a condition of purchase or of hiring Quest Public Insurance Adjusters LLC. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out. Privacy Policy: https://pa.claims/privacy-policy.html · SMS Terms: https://pa.claims/sms-terms.html"

We text you only for the box or boxes you checked. Entering a phone number or submitting the form does not by itself give us consent to text you. Consent is not a condition of purchase or of hiring us.

3. Frequency, cost and timing. Message frequency may vary. Message and data rates may apply; contact your wireless provider with questions about your text or data plan. We send texts only Monday through Saturday, 8 a.m. to 8 p.m. in your local time.

4. Stop and help. Reply STOP to any message to stop receiving texts; you will receive one confirmation text and no more messages. To rejoin, reply START, or submit the free claim review form again and check the box. Reply HELP for help, or email john@pa.claims.

5. Carriers. Carriers are not liable for delayed or undelivered messages.

6. Eligibility. You must be 18 or older and the account holder or authorized user of the mobile number you provide.

7. Sensitive information. Please do not text Social Security numbers, bank or payment card numbers, or passwords.

8. Privacy. See our Privacy Policy at https://pa.claims/privacy-policy. We do not sell mobile numbers or text messaging opt-in data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

9. Changes. We may update these terms. The version shown when you opt in is recorded with your consent. Material changes are posted here with a new effective date.

10. Contact. Quest Public Insurance Adjusters LLC, 15137 79th Ter N, West Palm Beach, FL 33418 · john@pa.claims

John Andrew Alvarado, Licensed Florida Public Adjuster #W573247 · Quest Public Insurance Adjusters, LLC · Florida Public Adjusting Firm #W863280